What Information We Collect
We collect various types of information when you create an account and use our services on Vajilive. This information is used to provide you with the best possible experience and to ensure the security of our platform.
Personal Identification Information
- Full Name & Date of Birth
- Email Address & Phone Number
- Residential Address & Country
- National ID or passport number (for KYC verification)
Financial Information
- Mobile Banking Number (bKash, Nagad, Rocket)
- Transaction History & Amount
- Deposit & Withdrawal Records
Automatically Collected Information
- IP Address & Device Information
- Browser Type & Operating System
- Activity logs and session data on the platform
- Information Collected via Cookies & Tracking Technologies
How We Collect Your Information
Vajilive collects your information through several methods. In each case, you are informed of the purpose before any data is collected.
| Collection Method | Type of Information | When It Is Collected |
|---|---|---|
| Registration Form | Name, Email, Phone | At the Time of Account Creation |
| KYC Verification | ID Documents, Photos | During Identity Verification |
| Payment Gateway | Mobile Number, Transactions | During Deposit/Withdrawal |
| Cookies & Trackers | Browsing Behavior | During Site Visits |
| Support Chat | Conversation Records | Support Contact Hours |
We do not collect any information without your direct consent. By agreeing to our Privacy Policy at the time of registration, you authorize us to collect your data as described.
How We Use Your Information
Vajilive uses your information only for specific, legitimate purposes. Every such purpose is clearly stated here.
- Account Management: To create, verify, and maintain your account.
- Payment Processing: To securely process your deposits and withdrawals.
- Fraud Prevention: To detect and prevent suspicious activity.
- Legal Obligations: To meet KYC, AML, and regulatory compliance requirements.
- Customer Service: To respond to your questions and resolve any issues you may have.
- Personalized Experience: To recommend games and offers tailored to your preferences.
- Marketing Communications: To send you information about bonuses, promotions, and new games (with your consent only).
- Platform Improvement: To improve service quality and enhance the user experience.
Data Sharing & Disclosure
Vajilive never sells your personal information to third parties. However, your data may be shared in the following limited circumstances:
Service Provider Partners
We share necessary information with select trusted partners for payment processing, KYC verification, and technical support. These partners are contractually bound to uphold our privacy standards.
Legal Authorities
We may be required to disclose your information to comply with legal obligations, including court orders, regulatory requests, or money laundering investigations.
Business Changes
In the event of a company merger, acquisition, or asset sale, your data may be transferred to the new owner. You will be notified in advance.
Data Retention & Security
Vajilive uses industry-leading technology to keep your data safe. Our security infrastructure is regularly audited by independent third parties.
Security Measures
- 256-bit SSL Encryption: All data transmissions are encrypted.
- AES-256 Encryption: Sensitive information stored in our database is encrypted.
- Two-Factor Authentication (2FA): Prevents unauthorized access to your account.
- Firewall & DDoS Protection: Servers are protected against external attacks.
- Regular Security Audits: Audited by independent third-party experts.
Data Retention Period
Your data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years to meet legal obligations.
Cookie Policy
Vajilive uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
Cookie Types & Usage
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect certain site functionality.
Your Rights
Vajilive believes every user should have full control over their own data. You are entitled to the following rights:
| Rights | Description | How to Use |
|---|---|---|
| Right to Access | You can find out what information we hold about you. | Submit a Request by Email |
| Right to Rectification | You can request corrections to any information that is inaccurate or incomplete. | Account Settings or Support |
| Right to Erasure | You can request deletion of your data under certain conditions. | Contact Support |
| Right to Withdraw Consent | You can withdraw any consent at any time. | Via Settings or Email |
| Right to Data Portability | You can download a copy of your data. | Submit a Request by Email |
To exercise any of these rights support@vajilive.bet. We will respond within 30 business days.
Children's Privacy
Vajilive is strictly not intended for anyone under the age of 18. We do not knowingly collect personal information from minors.
Age is verified at registration and confirmed through ID documents during the KYC process. If we discover that a minor has created an account, that account will be immediately closed and all associated data will be permanently deleted.
Policy Updates
Vajilive may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:
- A notice will be displayed on the website's homepage.
- A confirmation of the change will be sent to your registered email.
- The "Last Updated" date at the top of this page will be revised accordingly.
For major changes, we will ask for your renewed consent. For minor updates, continued use of the service after the change takes effect will be considered acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our data protection team:
We take every request seriously and work to resolve it as quickly as possible.
Why Vajilive Can Be Trusted With Your Privacy
We don't just make promises — we back them up with action
SSL Encryption
Every connection is secured with 256-bit SSL encryption. Your data cannot be read by anyone during transmission.
KYC Verification System
Our strict KYC process ensures that only verified, adult users can access the platform.
We Don't Sell Your Data
We never sell your personal information to advertisers or third parties — that's our commitment.
Encrypted Storage
All sensitive data stored in our database is secured with AES-256 encryption. Unauthorized access is simply not possible.
Minimal Data Collection
We only collect information that is strictly necessary to provide our services. No unnecessary data is gathered.
Independent Security Audit
Our systems are audited annually by a third-party security team, and improvements are implemented promptly based on the findings.
Your data is safe — get started now
Your privacy and security are always our top priority at Vajilive. Open an account with confidence and enjoy the best gaming experience.